Dialogflow
Using Dialogflow with YesHello.
With Dialogflow (formerly Api.ai), you can design the framework of a bot that can direct a user through conversations and understand their intentions.
When combined with the YesHello platform, you can start to develop powerful conversational functionalities, delivering messages on the requests of users, storing profile specific information, and retaining contextual awareness.
To set up the Dialogflow API Integration with YesHello, you can take a look at the following article:
The following table summarizes what you can achieve with the Dialogflow + YesHello integration:
Feature | Dialogflow Only | Dialogflow + YesHello |
NLP | ✅ | ✅ |
Intent Manager | ✅ | ✅ |
Entity Management | ✅ | ✅ |
Multi-channel Integration | - | ✅ |
One-Click Deployment | - | ✅ |
Contact Manager (CRM) | - | ✅ |
Broadcasting | - | ✅ |
Surveys | - | ✅ |
Automatic Tagging | - | ✅ |
AI-Human Hybrid/Handoff | - | ✅ |
Variable Values | - | ✅ |
File Storage and Delivery | - | ✅ |
Chatbase Integration | - | ✅ |
Parametric Code Generator | - | ✅ |
Store and Manage Responses | - | ✅ |
To achieve the functionalities in the table, we make use of Dialogflow's Parameters and Events. To learn more on how to fully utilize Dialogflow with the YesHello Platform, take a look at the documentation pages below: