YesHello uses custom Dialogflow parameters to enhance the application's functions. This section of documentation describes what these parameters are and how to utilize them.
In Dialogflow, parameters are generally used to connect words and phrases in a user’s response to entities. So if someone says "My birthday is on March 13," the phrase "March 13" will be automatically detected and treated as a date entity. You can read more about parameters in Dialogflow on their documentation page.
With the YesHello Platform, you can take parameters to the next level. You can use them to save and collect information provided by your contacts, for example by assigning dynamic tags, setting custom fields. You can even notify support representatives when a contact requires assistance. You can also use the YesHello Platform to store and easily manage your intent responses.
There is a whole slew of endless possibilities when you use the YesHello Platform in conjunction with Dialogflow Intent parameters.
The Actions and Parameters Section
The list of parameters you can use on Dialogflow to communicate with the YesHello Platform.