Dynamic Variables

Reply quicker by autofilling strings like the contact's first name.

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You can use the following variables during conversation and they will be replaced by the specific value of the contact.
Using Dynamic Variables
Dynamic Variables are supported in Messages, Snippets, and Automations.
Contact Variables
Variable
Description
@contact.name
Is replaced by the full name of the contact (First Name + Last Name).
@contact.firstname
Is replaced by the first name of contact.
@contact.lastname
Is replaced by the last name of contact.
@contact.gender
Is replaced by the gender of the contact.
@contact.location
Is replaced by the location of the contact. If the contact has no location stored, it will not be replaced and the actual string will be sent.
The old format of @user.namewill still work as an alternative to @contact.name until the 1st of January 2020. We strongly recommend migration to the new format. 
Custom Field Variables
Variable
Description
@contact.email
Is replaced by the email address of contact.
@contact.phone
Is replaced by the phone number of contact.
@field.field_name
Is replaced by the value in the custom field. For example, if the Custom Field "City" exists and one contact has the value "New York", sending @field.city will be replaced by New York.
If the field you are trying to send is empty or the field does not exist at all, the string will not be replaced.

Custom Fields

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Last modified 3yr ago

Variable	Description
`@contact.name`	Is replaced by the full name of the contact (First Name + Last Name).
`@contact.firstname`	Is replaced by the first name of contact.
`@contact.lastname`	Is replaced by the last name of contact.
`@contact.gender`	Is replaced by the gender of the contact.
`@contact.location`	Is replaced by the location of the contact. If the contact has no location stored, it will not be replaced and the actual string will be sent.

Variable	Description
`@contact.email`	Is replaced by the email address of contact.
`@contact.phone`	Is replaced by the phone number of contact.
`@field.field_name`	Is replaced by the value in the custom field. For example, if the Custom Field "City" exists and one contact has the value "New York", sending `@field.city` will be replaced by `New York`.