Dynamic Variables
Reply quicker by autofilling strings like the contact's first name.
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Reply quicker by autofilling strings like the contact's first name.
Last updated
Was this helpful?
You can use the following variables during conversation and they will be replaced by the specific value of the contact.
Dynamic Variables are supported in Messages, Snippets, and Automations.
Variable
Description
@contact.name
Is replaced by the full name of the contact (First Name + Last Name).
@contact.firstname
Is replaced by the first name of contact.
@contact.lastname
Is replaced by the last name of contact.
@contact.gender
Is replaced by the gender of the contact.
@contact.location
Is replaced by the location of the contact. If the contact has no location stored, it will not be replaced and the actual string will be sent.
The old format of @user.name
will still work as an alternative to @contact.name
until the 1st of January 2020. We strongly recommend migration to the new format.
Variable
Description
@contact.email
Is replaced by the email address of contact.
@contact.phone
Is replaced by the phone number of contact.
@field.field_name
Is replaced by the value in the custom field. For example, if the Custom Field "City" exists and one contact has the value "New York", sending @field.city
will be replaced by New York
.
If the field you are trying to send is empty or the field does not exist at all, the string will not be replaced.