Connecting a Telegram Bot to chat with customers over Telegram.
Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP. This Telegram Bot integration lets you respond to messages directly from our platform.
3. Send the command
/mybotsand select the bot to connect.
4. Select API Token.
5. Find the API Token and it in the field provided.
6. Press Done.
Every Telegram channel connected can be configured with a unique:
- Channel Name
- Greeting Message
1. Navigate to Settings > Channel Settings.
2. Find the Telegram channel to configure.
3. Press the blue Configure button.
4. Configure the channel.
5. Press Done.
If you have lost your Telegram Bot token for some reason or if your existing token has been compromised, you can use the token command to generate a new one.