Comment on page
Data Export
You can easily export contacts and conversations from the space to perform in-depth analysis
This setting is accessible by Owner and Manager only!
This setting can be accessed from the Settings navigation menu under the menu item, Data Export.
Step 1: Select the data to be exported
You may select
Contacts or Conversations.
Step 2: Select a date range
This is only applicable if you have selected
Conversations from the previous step
Step 3: Export Data
Once you are ready, you may click on Export Data to begin the process.
Step 4: Download File
Once the file is ready to be downloaded, you will receive a notification and you may download the file from the Data Export History table.
Data Export is only allowed one at a time per space. If there is a processing data export job in a space, no users can perform another data export job within the same space.
The requested data export file is only valid for 7 days, starting from the time requested. If you need to download the same file, please request the same data export.
Table Headers | Description |
Date Requested | The date of which the data export was requested |
Data Set | The data set that was requested |
Requested By | The user who requested for the data export job |
Status | The status of the data export request |
Last modified 2yr ago